Rider Deskby Planet01

Integrations

Connect the systems that already take the order

Planet01 handles the integration work so branches are not retyping tickets into a second screen.

  • 7 Platforms Connected
  • Zero manual entry
  • API & webhook ready
Integration Hub β€” Live Connections
7 platforms active
⚑Connected

Pulse

POS / Ordering

142 events/hr

πŸ”·Connected

Microsoft Dynamics

ERP / Finance

87 events/hr

🟩Connected

SAP

ERP / Operations

63 events/hr

πŸ”΄Connected

Oracle

ERP / Analytics

51 events/hr

πŸ›’Connected

Shopify

Online Ordering

🟣Connected

WooCommerce

Online Ordering

πŸ“ŠSyncing

Power BI

Analytics

Live event stream

just nowOrder #RD-4821 synced from Shopify
2s agoCOD reconciliation pushed to Dynamics
5s agoPower BI report refreshed β€” 38 deliveries
11s agoWooCommerce webhook: 3 new orders
18s agoSAP inventory sync completed
All integrations healthy β€” 0 errors
API Docs β†’

What Rider Desk connects to

One dispatch queue. Every ordering channel.

Rider Desk integrates across POS, ERP, e-commerce, analytics, and messaging β€” so your branch operates from one screen, not six.

POS & Ordering

Orders flow in from your existing POS and ordering channels β€” no parallel entry.

ERP & Finance

Delivery costs, COD data, and operational metrics sync into Dynamics, SAP, and Oracle.

E-commerce

Shopify and WooCommerce orders join the same dispatch queue as walk-in tickets.

Analytics

Power BI and other BI tools get live delivery KPIs and branch performance data.

Notifications

WhatsApp status messages reduce inbound calls and keep customers informed.

APIs & Webhooks

Custom stacks connect through a documented REST API with webhook event support.

Integration directory

Supported platforms

Planet01 scopes the systems you use, builds the connection, and proves the path with the branch team before go-live.

⚑

Pulse

POS & Ordering

POS

Orders placed in Pulse flow into the dispatch queue automatically β€” no retyping, no second screen.

Available
πŸ”·

Microsoft Dynamics

ERP / Finance

ERP

COD reconciliation and delivery cost data push directly into Dynamics β€” one ledger, no manual entry.

Available
🟩

SAP

ERP / Operations

ERP

Sync delivery operations data with SAP for enterprise-level supply chain and operations visibility.

Available
πŸ”΄

Oracle

ERP / Analytics

ERP

Oracle integration brings rider performance, branch metrics, and delivery outcomes into your analytics suite.

Available
πŸ›’

Shopify

Online Ordering

E-commerce

Shopify orders join the same rider queue as in-store tickets. Peak hour sees one list instead of three.

Available
🟣

WooCommerce

Online Ordering

E-commerce

WooCommerce webhooks push new orders into dispatch in real time β€” no polling, no delay at checkout.

Available
πŸ“Š

Power BI

Analytics & Reporting

Analytics

Delivery KPIs, rider performance, and branch-level trends flow into your Power BI dashboards automatically.

Available
πŸ’¬

WhatsApp

Customer Notifications

Messaging

Delivery status updates meet customers where they already reply β€” cutting inbound calls to the branch.

Available
πŸ”—

REST API & Webhooks

Custom Integrations

Developer

When your stack is custom, Rider Desk exposes APIs and webhooks your technical team can connect to any system.

Available

How an integration is delivered

We scope, connect, and prove it before go-live

The Planet01 technical team scopes the systems you use, connects them, and proves the path with the branch team before go-live. Operations keep moving while the connection is built.

White-label options are available when the rider or customer experience needs to wear your brand, not ours.

  1. 01

    System audit

    Tell us your POS, ordering stack, ERP, and whether customers have an app. That is enough to scope the work.

  2. 02

    Integration build

    Planet01 engineers connect your systems to Rider Desk β€” APIs, webhooks, or direct connectors depending on what you use.

  3. 03

    Proof with the branch team

    The integration is tested live with the branch team before rollout. No surprises on go-live day.

  4. 04

    Ongoing support

    After go-live, the same Planet01 team stays on for maintenance, updates, and new platform connections.

Bring your system list to the demo

POS name, ordering stack, and whether customers already have an app β€” that's enough to plan the integration.

Request a Demo