POS & Ordering
Orders flow in from your existing POS and ordering channels β no parallel entry.
Integrations
Planet01 handles the integration work so branches are not retyping tickets into a second screen.
Pulse
POS / Ordering
142 events/hr
Microsoft Dynamics
ERP / Finance
87 events/hr
SAP
ERP / Operations
63 events/hr
Oracle
ERP / Analytics
51 events/hr
Shopify
Online Ordering
WooCommerce
Online Ordering
Power BI
Analytics
Live event stream
What Rider Desk connects to
Rider Desk integrates across POS, ERP, e-commerce, analytics, and messaging β so your branch operates from one screen, not six.
Orders flow in from your existing POS and ordering channels β no parallel entry.
Delivery costs, COD data, and operational metrics sync into Dynamics, SAP, and Oracle.
Shopify and WooCommerce orders join the same dispatch queue as walk-in tickets.
Power BI and other BI tools get live delivery KPIs and branch performance data.
WhatsApp status messages reduce inbound calls and keep customers informed.
Custom stacks connect through a documented REST API with webhook event support.
Integration directory
Planet01 scopes the systems you use, builds the connection, and proves the path with the branch team before go-live.
POS & Ordering
Orders placed in Pulse flow into the dispatch queue automatically β no retyping, no second screen.
ERP / Finance
COD reconciliation and delivery cost data push directly into Dynamics β one ledger, no manual entry.
ERP / Operations
Sync delivery operations data with SAP for enterprise-level supply chain and operations visibility.
ERP / Analytics
Oracle integration brings rider performance, branch metrics, and delivery outcomes into your analytics suite.
Online Ordering
Shopify orders join the same rider queue as in-store tickets. Peak hour sees one list instead of three.
Online Ordering
WooCommerce webhooks push new orders into dispatch in real time β no polling, no delay at checkout.
Analytics & Reporting
Delivery KPIs, rider performance, and branch-level trends flow into your Power BI dashboards automatically.
Customer Notifications
Delivery status updates meet customers where they already reply β cutting inbound calls to the branch.
Custom Integrations
When your stack is custom, Rider Desk exposes APIs and webhooks your technical team can connect to any system.
How an integration is delivered
The Planet01 technical team scopes the systems you use, connects them, and proves the path with the branch team before go-live. Operations keep moving while the connection is built.
White-label options are available when the rider or customer experience needs to wear your brand, not ours.
Tell us your POS, ordering stack, ERP, and whether customers have an app. That is enough to scope the work.
Planet01 engineers connect your systems to Rider Desk β APIs, webhooks, or direct connectors depending on what you use.
The integration is tested live with the branch team before rollout. No surprises on go-live day.
After go-live, the same Planet01 team stays on for maintenance, updates, and new platform connections.
POS name, ordering stack, and whether customers already have an app β that's enough to plan the integration.
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